SERVICES

Fully Operational & Serviced Catering Contract

At Venue Catering Partner we do things differently to deliver a real difference for your enterprise.

Traditionally, venues had two choices: hand over control to a contract caterer or take on the risks of running catering in-house.

Now you have a third, innovative management hybrid approach. One that bridges the gap between the traditional models. It’s much less prescriptive and much more flexible because you benefit from the best aspects of the two traditional choices. This Hybrid Approach offers you a smarter, more flexible model that gives you control without the burdens of day-to-day control.

At VCP we work closely with our clients in a true Partnership that prioritises our clients’ ambitions and puts the venues customers first. Our aim is to grow sales to profit.

Big-name companies are no longer the safe option. Many clients have found their contracts terminated because they were too rigid to accommodate change. This lack of flexibility is driven in part by the caterers own need to recover guarantees through high internal recharges to their clients, putting lower quality food and portions on the plate and cost cutting, to the detriment of your long-term catering returns.

We offer more control and less risk to you

This loss of control is the key disadvantage to engaging with any large global contract catering company. Clients have little or no input over the control of prices, the style of food, service levels or standards. The caterer makes decisions based upon their own agenda and their prescribed minimum returns and are not working in the long-term interest of their clients.

They are often forced to “Save to Profit” to protect their profits. This affects prices, product quality and customer service, and on-site relationships. Ultimately the long-term viability of the catering operation can be affected. By choosing the right partner, with a different approach, you can develop a long and mutual working relationship that focuses on the long-term viability of the venue’s catering operation rather than the immediate contract term.

With our Hybrid Approach, VCP becomes the equivalent of your Catering Director for a Management Fee. VCP undertakes all aspects of that position including creating and delivering the strategy. We are responsible for the preparation of management reports and analysis (daily, monthly and quarterly), working capital funding and management, budget preparation and monitoring and undertaking all central back-office costs including, payroll services and managing and mentoring the sta­ff.

benefits

More Control

We partner with you to allow joint decision-making on pricing, service levels and food styles.

Better Quality

A focus on local provenance and staffing produces authentic and consistent customer experiences.

True Partnership

A collaborative way of working with regular and clear financial reporting.

With VCP, you gain an experienced catering partner. Let’s talk about what your operation could really achieve.

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Service Expertise

We offer a comprehensive range of catering services to meet all of your needs.

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Catering Consultancy

Draw on our extensive contract catering experience to help you boost profitability and drive efficiencies.

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Interested to hear how we could enhance your venue?

Let’s work together

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